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The quickest and easiest way to answer any billing questions, check your allowances and find out account details, is to download your network app below.
When your contract application is accepted by the network, your billing date (or Direct Debit date) will be confirmed on your first airtime bill. But the quickest way to find out is by downloading your network app (links at top of page). Alternatively, you can contact the network directly to find out.
The quickest way to find out is by downloading your network app (links at top of page). Alternatively, you can contact the network directly to find out.
The quickest way to find out is by downloading your network app (links at top of page). Alternatively, you can contact the network directly to find out.
RPI stands for retail price(s) index, and is a measure of inflation published monthly by the Office for National Statistics. Your monthly price plan charge will increase every year in March (EE), April (Vodafone) or May (Three) by the rate of most recently published RPI. Other prices, such as call charges and roaming costs, may also go up during your plan. Three monthly price includes £5 discount for paying by direct debit.
If you receive your phone before your network billing date, you get given a partial allowance so you can start using it straight away. This partial allowance is chargeable, and will appear on your first bill.
EE, Three and Vodafone charge a small, monthly fee for itemised paper billing. Please see the charges below (we recommend confirming the actual amount with the network).
EE: £2.00 a month
Three: £1.50 a month
Vodafone: £1.54 a month
You can set up or cancel paper billing by contacting your network directly. Either download your network app (links at top of page), or call on the relevant line below.
