Once your order's been shipped, you can track it with the courier.
You'll need your tracking reference handy. Psst - it's in the email we sent you!
Track My OrderYou can find your tracking reference in the email update we sent to you!
Track My OrderSIM only orders are delivered within 48 hours via Whistl. Want to see where it's up to? Track your order here.
Still have a burning question about tracking your order? Just ask.
Using our online order checker is the quickest, easiest way. Just enter your details above, and we'll give you an update on your order status, so you'll know when to expect it.
Once your order has been confirmed and shipped for delivery, you should receive an email from us with a tracking reference number and a link to track it.
Mobile phone orders are processed on the same day as you place them, before 9pm on weekdays and before 4pm on weekends. Once processed, your order status will be updated.
This also applies to SIM Only orders that are placed before 4pm.
SIM only orders are delivered via Whistl within 48 hours. Once your order has been dispatched, you can track your delivery using the Whistl tracking service here.