Claiming cashback is really simple – it’s just a matter of submitting your claims at the right time.
To submit yours, all you need is your claim form (included with your order) and a PDF copy of your network bill (available in your network app).
We’ve made the process even easier for our customers, by allowing you to email us your claims. Submit yours in just three easy steps:
Claiming cashback works in regular instalments, depending on the length of your contract. Find out when your claim periods are and which network bill you need below.
Once your claim period comes up, it’s time to submit. On your claims form, you’ll find voucher numbers that correspond to your claims. Pick out the one that’s needed for the current claim period.
Send an email to [email protected] including your name, order number (found on your claim form) and the voucher number that corresponds to your current claim. Please also attach a PDF copy of the relevant network bill.
Check what your contract length is, then refer to the information below that matches it.