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When you come to the end of your contract, you can get a new deal on the same network. But you get to keep your number when you move to the new deal, and you usually don’t get credit checked (so there’s no new mark against your credit file). That’s essentially what an upgrade is!
If you’re on EE (or Orange / T-Mobile), simply find the phone and upgrade deal you want on our website, then buy it. When you get to the check out, make sure you enter your existing EE (or Orange / T-Mobile) number, and we’ll take care of the rest!
If you’re on O2, simply find the phone and upgrade deal you want on our website, then buy it. When you get to the check out, make sure you enter your existing O2 number, and we’ll take care of the rest!
If you’re on any other network... Then please contact us on 0345 413 6269, and we could get you a better deal than the one you have at the minute.
If you’re on EE (or Orange / T-Mobile)... You can upgrade 45 days before your contract ends (24 months from when you bought it). Check out our upgrade deals online, or give us a call on 0345 413 6269 if you’d like some advice.
If you’re on O2... You can upgrade 30 days before your contract ends (24 months from when you bought it). Check out our upgrade deals online, or give us a call on 0345 413 6269 if you’d like some advice.
If you’re on any other network... Please contact us on 0345 413 6269 and we could get you a better deal than the one you have at the minute.
If you’re on EE (or Orange / T-Mobile)... You can upgrade 45 days before your contract ends (24 months from when you bought it). Check out our upgrade deals online, or give us a call on 0345 413 6269 if you’d like some advice.
If you're on O2... You can upgrade 30 days before your contract ends (24 months from when you bought it). Check out our upgrade deals online, or give us a call on 0345 413 6269 if you’d like some advice.
If you’re on any other network... Please contact us on 0345 413 6269, and we could get you a better deal than the one you have at the minute.
Absolutely! We work directly with the UK’s three best networks: EE, O2, Three and Vodafone. We can move you from your old network to one of these, getting you a new phone and potentially a much better deal. We even advise you on how to keep your number below. Pick a deal from our website or call us on 0345 413 6299 for advice.
How to keep your number when moving networks: 1) Text PAC to 65075 to get your PAC code. 2) Place an order for a new mobile phone and enter your PAC in checkout when prompted. 3) Once your new mobile phone is connected, your number will get automatically transferred across, while your old contract gets cancelled.
