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    SAFE & SECURE

    Security ID Checks

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    We want to keep everyone safe while shopping with us. Since we’re online-only and don’t get to meet you in person, we ask for a quick ID check to keep things secure.

    It’s super easy! Just hit reply to the email we sent you and attach a photo of your current, up-to-date driving licence. If you don’t have one, no problem – send us a picture of your passport instead.

  • The image must be a photo of your driving licence, not a scanned copy.
  • Make sure all four corners of the licence are visible in the picture.
  • A provisional licence is perfectly fine if you don't yet drive.
  • The image of the driving licence needs to be clear, not blurry, so we can easily read the text.
  • The licence must be untampered with.
  • It should be in the account holder's name.
  • The licence needs to be valid and up to date.

  • The image must be a photo of your passport, not a scanned copy.
  • The photo should include both your passport picture and the page above it.
  • Make sure all four corners of the passport are visible.
  • The passport must not be tampered with.
  • It should be in the account holder's name.
  • The passport needs to be valid and up to date.

    • After you send us the images we need, our team will check them out within 24-48 hours. You’ll get email updates on what to do next once we’re done! If you don’t have a driving license or passport, just give us a call on 01612 350 558.