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Guaranteed Cashback is provided by us and paid by bank transfer in to your account 99 days after connection. No claim necessary.
These charges are applicable only when you exceed what is included in your tariff.
| Calls to UK Mobiles p/m | |
| Calls to Landlines p/m (numbers starting with 01, 02 or 03 excluding Jersey, Guernsey, Isle of man) | |
| Calls to Jersey, Guernsey & Isle of man p/m | |
| Data | |
| Text Messages p/msg | |
| MMS Messages p/msg | |
| Calls to Voicemail p/m | |
| 0800 and 0808 Calls p/m | |
| Customer Service Calls p/m | |
| 0500 Number Calls p/m | |
| 084, 087, 09 and 118 Access Charge p/m | |
| 070 non-mobile Maximum Charge p/m | |
| Calls to certain MVNO's p/m |
Calls to service numbers (starting 084, 087, 09 and 118) aren’t included in your plan allowance. There will be two charges on your bill, made up of an Access Charge that's charged by the network as pence per minute, and a Service Charge that's charged by the organisation you called. You will be charged the Access Charge for a minimum of 1 minute and then per second for the rest of the call.
Roaming ChargesAdditional charges will apply to calls made while roaming outside of the EU/EEA. Excluding Vodafone Basics SIM plans, which are UK use only.
Customer Service Calls* Calls to customer services during normal working hours are free. Calls to customer services during extended hours are charged at 50p per call.
All pay monthly offers subject to security and credit check. Charges will apply for paper billing. Charges may also apply for non-Direct Debit payment. Promo codes cannot be used in conjunction with any other offer.
† RPI Price Increase - Your monthly price plan charge will increase every year in May by the rate of most recently published RPI. Other prices, such as call charges and roaming costs, may also go up during your plan. Three monthly price includes £5 discount for paying by direct debit.
Roaming - Three Advanced customers can use their allowance in 49 EU destinations, as well as 22 extra countries including the USA, Australia, New Zealand and more. A Fair Usage Policy for data abroad applies. If your domestic data allowance is greater than 19GB, you will be subject to a fair usage policy of 19GB whilst you are roaming in the network's Europe Zone: this means you can use a maximum of 19GB from your data allowance while roaming.
Data Speeds - Advertised 4G speeds are available in selected areas. Exact speed depends on location and number of users. Check coverage using the link in the shopping basket before buying.
Allowances - Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in the UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Out of allowance calls to these numbers cost 55p/min. Data allowance can be used in UK & EU/EEA. Data fair use policy may apply in EU/EEA. Deposit needed for roaming in limited circumstances. Calls to 084, 087, 09 & 118 numbers are not included; you'll be charged an Access Charge of 55p/min plus the applicable service charge. If you call a 070 you'll be charged up to 75p/min. Personal use only.
Cashback - Unless otherwise stated, cashback incentives are provided by ourselves and not the Network provider or third-party. Full details are in our T&Cs.
Products - All products bought on our website are provided by ourselves, not the network, and are subject to our full T&Cs.
