OUR LEGALS
The Legal Bit
Find all the important information about our legal terms, including policies, conditions, and guidelines that apply when shopping with us online.
General
All pay monthly offers subject to security and credit check. Charges will apply for paper billing. Charges may also apply for non-Direct Debit payment. Promo codes cannot be used in conjunction with any other offer. Full Legals.
Products
All products bought on our website are provided by ourselves, not the network, and are subject to our full T&Cs.
Cashback
Unless otherwise stated, cashback incentives are provided by ourselves and not the Network provider or third-party. Full details are in our T&Cs.
Data Speeds
Advertised 4G and 5G speeds are available in selected areas. Exact speed depends on location and number of users. Check coverage using the link in the shopping basket before buying.
O2 LEGALS
O2 Satellite
Available to O2 customers who purchase an eligible Plan with an eligible device. It is charged for a monthly subscription fee when bought with any O2 Standard Airtime Plan. Add it to your plan by purchasing through our self serve Myo2 App. You must self-certify your chosen device to ensure it is compatible. Incorrect assessment or failure to do so will result in O2 Satellite services being inaccessible. Changing devices may also result in ineligibility & inability to access the services. It is sold on a 30-day rolling contract basis, which you may cancel either (i) within 14 days of purchase or upgrade as part of your statutory ‘cooling off’ cancellation rights, or (ii) at any time after an initial period of 30 days has passed. Any refunds for mid-month cancellations will be made on a pro-rata basis. Cancellations will be processed immediately. Transferring plans may result in it being removed from your account.
O2 Satellite coverage may vary depending on a range of location-related & environmental factors, e.g. weather conditions etc. You may also notice short periods without connectivity due to the way satellites move around in orbit. Traditional voice calling (i.e. using our main network, rather than data) is not currently available. Please note that the service is not available in all areas of the UK & it should not be relied upon to contact emergency services. You may need to complete a SIM swap to access the services, which we’ll advise how to do. Once set up, your phone will automatically connect to the service when you enter an area of satellite coverage. Not all apps are currently supported. You can check our current coverage & compatible apps list on our O2 website. Usage comes out of your UK allowance. The service is subject to your standard terms & conditions of service & is only for your personal, non-commercial use. For full terms, see: o2.co.uk/termsandconditions/mobile/o2-satellite
Compatible devices include all flagship devices launched after August 2026 and the below devices as of August 2026;
Samsung Galaxy S26, S26 Plus, S26 Ultra
Samsung Galaxy S25, S25 Plus, S25 Ultra, S25 Edge, S25 FE
Samsung Galaxy S24, S24 Plus, S24 Ultra, S24 FE
Samsung Galaxy S23, S23 Plus, S23 Ultra, S23 FE
Samsung Galaxy A56 5G, A55 5G, A54 5G
Samsung Galaxy A36 5G, A35 5G, A34 5G
Samsung Galaxy A26 5G, A25 5G
Samsung Galaxy A17 5G, A16 5G, A15 5G
Samsung Galaxy Z Fold7, Z Flip7, Z Flip7 FE
Samsung Galaxy Z Fold6, Z Flip6
Samsung Galaxy Z Flip5, Z Fold5
Samsung Galaxy Z Flip8
Samsung Galaxy Z Fold8
Samsung Galaxy Z Fold8 Ultra
Samsung Galaxy A57 5G
Samsung Galaxy A37 5G
Samsung Galaxy A27 5G
Apple
iPhone 17 Pro Max, 17 Pro, 17, 17e
iPhone Air
iPhone 16 Pro Max, 16 Pro, 16 Plus, 16, 16e
iPhone 15 Pro Max, 15 Pro, 15 Plus, 15
iPhone 14 Pro Max, 14 Pro, 14 Plus, 14
iPhone 13 Pro Max, 13 Pro, 13, 13 mini
Google
Google Pixel 9, 9 Pro, 9 Pro XL
Google Pixel 9 Pro Fold
Google Pixel 10, 10 Pro, 10 Pro XL
Google Pixel 10 Pro Fold
Google Pixel 10a
5G (O2)
5G available in selected areas. 5G device, sim and tariff required to access 5G. See o2.co.uk/coveragechecker for coverage.
Disney+ (O2)
Existing O2 customers with eligible tariff can get Disney+ Premium for £7.99pm with 6 month minimum term. Also receive £2 off Airtime Plan for duration Disney+ remains active on O2 account. Cancel any time after min term. Charges applied to O2 bill & are subject to change. Must set up Disney+ account & agree to its terms of use. If you leave O2 your Disney+ subscription will be also cancelled. The current RRP for Disney+ Premium is £10.99pm. Customers cannot benefit from more than one Extra Period or, receive £2 off Airtime Plan following expiration of a Partner Extra Period. Unless otherwise communicated to you, redeeming Disney+ through O2 will not automatically cancel or suspend any Disney+ subscription offered directly by Disney or through another third party. It’s your responsibility to manage direct or third party subscriptions. Disney+ content & related artwork © 2026 Disney & related entities. Tariff eligibility criteria applies which includes being a UK resident, 18+. For how to claim & full terms: o2.co.uk/termsandconditions/rewards/o2-extras
Roaming (O2)
Call, text and data allowances can be used in our Europe Zone, subject to O2’s fair use policy. For Pay Monthly customers with UK data allowances over 25GB (including unlimited data) data use in our Europe Zone is capped at 25GB, after this you will be charged £3.50 per GB. International rates apply when you’ve used up your allowance or make calls, texts and data outside the Europe Zone. For the list of Europe Zone destinations and out of bundle charges see o2.co.uk/help/pay-monthly/roaming-in-europe. Terms apply, see o2.co.uk/terms
4G (O2)
4G-ready phone (or device) required. 4G is subject to availability and a 4G SIM and software update may be required. Additional charges may apply for 4G service. See o2.co.uk/coveragechecker to check coverage in your area.
Priority (O2)
Active customers only. 16+. Internet access & registration required. Offers subject to eligibility criteria and availability. Terms apply, see Priority App or o2.co.uk/termsandconditions/other-products-and-services/priority-terms-and-conditions
O2 WiFi (O2)
Subject to availability. Fair usage policy and terms apply, see: captive.o2wifi.co.uk/o2-wifi/termsandconditions.html
Extra Data (O2)
Extra data allowances only apply during your 24-month minimum term. 24-month minimum term Pay Monthly contract means if you wish to cancel or leave within the term, you will need to pay the standard monthly tariff for the remaining months. Unused mins, text and data allowances must be used within the month and cannot be carried over. Data can be used in the UK and when roaming in our Europe Zone only. UK calls/texts to standard UK landlines and mobiles and when roaming in our Europe Zone. Excludes premium-rate and service numbers. Fair Usage policy applies. Special and out of bundle numbers chargeable. Connection subject to status and payment by Direct Debit. Subject to availability. Terms apply - see o2.co.uk/terms.
Promotional Discount (O2)
All promotional tariffs that consist of a financial monthly discount bolt-on will display the original tariff price and not the discounted price in the My O2 App. However, the financial discount will show as a bolt-on, which is listed in the bolt-on section of your account.
TALKMOBILE LEGALS
Spend Limit (Talkmobile)
Talkmobile Spend Limit allows you to control out-of-plan charges by setting a limit on how much you can spend on them each month. This covers charges and services that are not included in your monthly allowances, like picture messages or premium rate calls. You can change your limit whenever you want, both online and using the My Talkmobile app.
Roaming (Talkmobile)
European roaming is subject to a data fair usage policy. Calls and texts to the UK are unlimited. If you roam in any inclusive roaming destination for 61 or more days in a 120 day period you may incur additional charges.
THREE LEGALS
Roaming (Three)
You can use your minutes, texts and data in 71 worldwide countries, £2 per day charge applies to EU, £5 per day charge applies to Around the World. Before travelling please make sure the roaming bar is lifted and visit www.three.co.uk/roaming or the My3 app for out of bundle charges relating to non-inclusive countries. A ‘Fair Usage Policy’ for using your data abroad applies, capping customers on a 12GB or higher plan for Go Roam in Europe and Go Roam Around the World.
VODAFONE LEGALS
Unlimited Data Fair Usage Policy (Vodafone)
Unlimited data usage is for your personal, non-commercial use only. Where Vodafone notices a customer’s data usage is not for personal use and/or exceeds 600GB per month twice or more in a 6-month period, Vodafone may investigate whether customer’s use of the service is inconsistent with the Acceptable Use Policy for consumer customers.
Secure Net (Vodafone)
Red Extra and Entertainment plans come with a free three-month Vodafone Secure Net trial, to help protect your device from online threats and risks. After your free three-month trial, Vodafone Secure Net is charged at £1.10 a month, and is added to your monthly bill and will renew automatically on your billing date each month. You can cancel any time by contacting Vodafone.
Roaming Fair Use Policy (Vodafone)
Data usage when roaming has a 25GB roaming fair use policy per billing month in Roam-free, Global Roaming Plus and Roam-further destinations. Please go to www.vodafone.co.uk/travelling for details of our Roaming Fair Use Policy.
Roaming (Vodafone)
There is a £2.25 per day charge for customers using their home plan when roaming in the EU/EAA excluding Iceland and Norway. There is a £6.85 per day charge to use their home plan abroad in 105 destinations with ‘Roam-Further’. Customers on a Vodafone Unlimited Max VGR plan will receive free roaming in 83 destinations (Zones A, B and C). For Unlimited Max and eligible Red Entertainment plans (bought between 4 September 2018 and 9 July 2019), customers can use their home plan in 81 destinations with Global Roaming Plus. Please go to www.vodafone.co.uk/mobile/global-roaming for more information.
