Affordable Mobiles

The information we learn from customers helps us to personalise and continually improve your shopping experience with us. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and generally maintain your accounts with us. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

The information that is gathered from you allows us to process your orders, which in some cases will include the need for credit checks by us and other third party companies, to obtain a mobile airtime agreement. This information is then used by Affordable Mobiles and other third party companies to supply you with the products and services you have ordered. To assist us and the service providers to make a decision on your order, we may use our own records or the files of separate third party credit reference agencies.

From time to time we, our agents, sub-contractors or selected third party companies may contact you with reference to new promotions or services, which we believe will be of benefit to you. You may be contacted through various means such as post, e-mail, telephone, sms or any other messaging services. If you do not wish to receive any further information from us in relation to new promotions or services, then please send an e-mail to privacy@affordablemobiles.co.uk or write to the Privacy Manager, Affordable Mobiles, Logistics House, Sopwith Way, Drayton Fields Industrial Estate, Daventry, Northamptonshire, NN11 8PB.

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser.

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. However, cookies allow you to take full advantage of some of our websites most innovative and useful features and we recommend that you leave them turned on.

We work to protect the security of your information during transmission by using the most up to date SSL software, which encrypts information you input, and offers the most advanced security software for online transactions.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may from time to time request proof of identity before we process an order for you.

You can tell whether you have entered a secure location on our website by the small padlock which will appear at the bottom of the page on your browser.

If any of the information that you provided changes, such as home addresses, names and e-mail addresses, then please contact us either by e-mail privacy@affordablemobiles.co.uk or write to our Privacy Manager, Affordable Mobiles, Logistics House, Sopwith Way, Drayton Fields Industrial Estate, Daventry, Northamptonshire, NN11 8PB.

If you choose to visit affordablemobiles.co.uk, your visit and any dispute over privacy is subject to this Privacy Notice and our Terms & Conditions, including limitations on damages and application of the laws of England. If you have any concern about privacy, please e-mail a thorough description to privacy@affordablemobiles.co.uk or send it to:

Affordable Mobiles,
Logistics House,
Sopwith Way,
Drayton Fields Industrial Estate,
Daventry,
Northamptonshire,
NN11 8PB

and we will try to resolve it.

Our business changes constantly and our Privacy Notice and the Terms & Conditions will change also. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand by the promises we make however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of those prospectively affected customers.

If you have any comments regarding our website or our privacy policies, then please e-mail your views to privacy@affordablemobiles.co.uk or send a letter to our Privacy Manager, Affordable Mobiles, Logistics House, Sopwith Way, Drayton Fields Industrial Estate, Daventry, Northamptonshire, NN11 8PB.